Wednesday, July 20, 2011

How to Contact Microsoft About a Problem ?

Perhaps you come home stressed from a long day at work, and to top it all off, you find out that your Xbox isn't working. Perhaps your Zune is malfunctioning as well. Or your computer is giving you technical difficulties. Whatever the situation may be, the most logical choice is to contact Microsoft for help. Their technology experts can help you fix your problems and answer questions about Microsoft services and products.

Instructions

Contact the Microsoft Customer Service and Support Department

Before you contact Microsoft, see if your the answer to your problem is answered in the Microsoft Help and Support Knowledge Base (see Resources); many problems can be fixed without the use of a Microsoft customer-service representative by doing a little research.
   
To contact them about a problem, use the Microsoft Help and Support Contact Us website (see Resources) to obtain the customer-service email you need for a specific product (e.g., Zune, Xbox, Windows XP, etc.).

Read more:  http://goo.gl/9faLd

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