Thursday, May 26, 2011

Microsoft XP Support Via Remote by Expert

I have been having issues with my Windows XP for a while and I decided to go online to figure what really was the best way of getting online XP support. I really wanted to hear from my peer group as to what they had in their experience as users found to be the best form of XP support.

Before I really get into what I found from other online XP help users, I found recommendations from some (obviously tech savvy) users suggesting that I take a tutorial on Microsoft's website. I don't know about this...to feel comforted and helped you need to feel that someone is out there thinking of your problem. Just wandering through tutorials may somewhat explain a feature or two of windows XP but is certainly no substitute for online XP support. A tutorial is certainly not going to help me when I need to troubleshoot a Windows XP error. Online XP support may be of better use. Hey, its not that my mind is made up but I know what I want out of my XP help; live full time support for windows XP from qualified and trained professionals.

We have grown as a business and one of the first things we need to do is upgrade the version of windows XP that we use. There are choices to be made for which I need qualified advise. Also, Microsoft Windows XP professional I am told has many features like data recovery options and networking tools which are recommended for small business. I believe that there are also higher versions for the product for companies that process more data; how much is more? I wonder? I really need some concrete advice and not scanty piecemeal suggestions. I need someone who will advise with authority and responsibility not only on Windows XP support but also other computer support issues that are always coming up on a daily basis.

What I have understood from various users and articles on the Internet on the subject of XP support is that getting a holistic tech support contract is probably my best option. A good tech support company will not only provide online XP support but also be there for other issues. It is not feasible for me to be on top of issues like network security and virus and other critical updates. Someone needs to watch these issues like a hawk and my hawk or remote XP support is going to come from a good tech support company. Given that tech support companies work with multiple users, they are really on the ball with regard to Windows XP updates and the like.

I travel a great deal for my business and often use the remote file access feature of Windows XP and I have on more than one occasion had issues with this feature. With Microsoft XP support I should be able to continue my work while a qualified technician looks at my problem. Moreover, as I understand it, my job history is kept on record, thus making it easier for any troubleshooting to be done without my having to explain everything all over again.

Microsoft XP tech support is the way that I going to be running my business now. Leaving the everyday business of updates, downloads, firewalls, feature enhancements and drivers to the Online XP tech support professionals.

Really, after all my research and checking and cross checking, it's best to get Online XP tech support from the professionals. Windows XP tech support is responsible and accountable at the end of the day simply because it is their core business. Just as mine is to help you get your taxes done in time.

Source: http://goo.gl/aRq43

Friday, May 20, 2011

Revealing Microsoft Entourage Help

Microsoft Entourage is an e-mail client developed by Microsoft for Mac OS. It can retrieve e-mail with the use of POP, IMAP, etc. With the use of Microsoft Entourage, you can easily create and organize your projects, because of its Project Center.

While working with Microsoft Entourage, you can face any technical issue like, display problems while opening a document, how to rebuild your identity database, error messages while installing an update, etc. You can resolve your technical issues related to Microsoft Entourage on your own, in case you have the proper knowledge. But if you do not have the knowledge, then you can contact any technical service provider for Microsoft Help.

If you are facing any problem, with this e-mail client on the same computer, then you can use its identity feature. You can perform the following steps in Microsoft Entourage 2001 to create a new identity:

STEP 1: On the File menu click on Switch Identities.

STEP 2: Click on Switch, when you are prompted to close all connections and windows for the current identity.

STEP 3: Click on New in the Select an Identity dialog box.

STEP 4: Type a name for your identity, in the Identity Name box, and then click OK.

STEP 5: Click the Base Initial Settings On box or use the default settings, and then click on OK.

While performing these steps, Set Up Assistant will appear to help you with account information, like e-mail addresses and server names for your new identity.

If you want to create a new identity in Microsoft Entourage versions X and 2004 follow these steps:

STEP 1: On the Entourage menu, click on Switch Identity.

STEP 2: Click on Switch, when a message box appears warning you that Entourage will close all connections and windows for the current identity.

STEP 3: Click on New, in the Select an Identity dialog box.

STEP 4: Type a name for your identity, in the Identity Name box, and then click OK.

When you are working with the above mentioned steps, Entourage Setup Assistant will appear to help you with account information, like e-mail addresses and server names for your new identity.

Source: http://goo.gl/H7sOI

Sunday, May 15, 2011

Microsoft Exchange Server Support

When I keyed in the words exchange support to read a little more about the various options available in the market, two warning statements or rather two sets of warning statements struck me as rather interesting. The first strongly cautioned that one should stay away from the least expensive contractor following the axiom that paying for peanuts gets you monkeys! Interesting advice as normally lower quotes tend to get ones attention.

The second bit of warning/advice was that in the event that before one actually bought Microsoft exchange server software one should get extensive training. The MS server as I understand is a very useful tool in that it enhances communication and protects and improves communication, a vital business tool. MS Exchange can also be very effective in stopping spam. It also has the ability to grow with the business. What I found odd was that normally, one looks at training and tutorials post acquisition of a product. In the case of the MS exchange server, it seems the opposite.

In order to better understand the product there are several options available to users. First, there are internet tutorials on MS Exchange that would benefit, in my mind the more techs savvy amongst us. Alternatively, one could look at joining a Microsoft Exchange ASP and software certification and training course. The point that is really being driven home here with regard to the MS exchange server really is that this application is as good as the mind that manages it. Therefore, all those employees that would be using the MS server should enter in depth tutorials to manage the same

Let's go back to the first warning that I mentioned that was with regard to an externally hosted exchange server. I believe that there are many vendors in the business for this service and I am told that their service features are fairly standard. At the end of the day for a business what really matters is the quality of the customer service and the smooth functioning of the server, i.e. the up time.

For a business that chooses to go for an externally hosted exchange, you have to be thorough in your vendor selection. Check the exchange server support helpline turnaround time whether it is by e-mail or by return phone calls. Also, another element is the quality of the exchange support. Does it make any sense to you or your business or is it only adding to the clutter? Try chatting online with exchange server staff, see if their tone and quality of advice is something that works for you. The MS exchange is a vital life line of your business, you must choose a MS exchange support vendor who comes well recommended by your peers. Manufacturer website and Industry magazines also provide useful rating services that could prove helpful in your selection of a MS exchange server. Use the free trial periods to the fullest before finalizing your support vendor.

The second warning, piece of advice that I mentioned earlier is something that I am going to pass up. Really, if I have to invest this kind of time and money on training, I really am going to be in trouble. I will get my own exchange but I will call in the experts to manage it for me. I need full time exchange server support from what I have understood about the product and who better than a qualified tech support company. They can look after the installation of the exchange server; troubleshoot as and when required as well as look at any updates and fixes.

Sources: http://goo.gl/NaLgZ